Legal & Compliance — Newoptionsclub

This page outlines terms of service, consumer rights under Australian law, our privacy practices under the Privacy Act 1988 (Cth), and how to request access or correction of personal information.

ABN: 18 237 495 610 • Trading as Newoptionsclub Yoga

Studio compliance

Terms of Service

By booking classes you agree to our terms, liability limits, and class policies. Memberships are subject to our cancellation and freeze rules.

Payments are processed securely. Refunds and credits follow our published policy and Australian consumer guarantees where applicable.

Participants must follow instructor guidance. Inform instructors of medical conditions; some classes (e.g. hot yoga) have additional warnings.

Privacy & Data Practices (Australia)

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Personal information is collected for bookings, payments, and class delivery. We retain data only as long as necessary and secure it with appropriate measures.

Data protection
  • Purpose-limited collection
  • Access and correction rights
  • Overseas disclosures limited and documented

Access & Correction Request

Use the form to request a copy of personal information we hold or to request correction. We will respond in accordance with APP 12 and APP 13 within a reasonable time (typically 30 days).

Privacy Officer
Privacy Officer

Contact for access requests and privacy concerns:

privacy@newoptionsclub.pro

+61473958210

Complaints & Dispute Resolution

If you are not satisfied with our response to a privacy or service issue, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) or pursue consumer remedies under the Australian Consumer Law.

Complaints process
  • Internal review within 30 days
  • OAIC escalation options
  • Alternative dispute resolution where appropriate

Data Retention & Security

We retain personal information for as long as necessary for the purposes collected, legal compliance, or to resolve disputes. Security controls include encrypted storage, access logging, and restricted administrative access.

Data typeRetention period
Booking & payment records7 years (tax & record keeping)
Membership profilesWhile active + 2 years
Marketing consentsUntil withdrawn

Legal Notices

This site and its content are provided by Newoptionsclub. Nothing on this page constitutes legal advice. For specific legal questions consult a qualified Australian lawyer.